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What should I ask about cleaning and sanitization procedures before booking


Before booking self-catering accommodation, it's essential to inquire about the cleaning and sanitization procedures in place to ensure a safe stay. Here are key questions to consider:

Cleaning Protocols

1. What are the cleaning procedures between guest stays? - Ask how the property is cleaned and sanitized after each guest checks out, particularly regarding high-touch surfaces like doorknobs, light switches, and remote controls[2].

2. Are there specific sanitization measures in place? - Inquire if the property uses any specialized cleaning products or methods, such as disinfectants that meet health guidelines, especially in light of recent health concerns[1][2].

3. How often are common areas cleaned? - If the accommodation has shared spaces, ask about the frequency and thoroughness of cleaning in these areas[1].

Health and Safety Measures

4. Are there protocols for stay-over cleaning? - Confirm if there are cleaning procedures for longer stays, such as regular cleaning of linens and towels, and whether guests can request additional cleaning services during their stay[2].

5. What health and safety certifications does the property have? - Check if the property complies with local health regulations and has any certifications that demonstrate adherence to safety standards[5].

Guest Communication

6. How is information about cleaning procedures communicated to guests? - Ask if the property provides clear information about their cleaning protocols, either on their website or at check-in, to ensure transparency and reassurance for guests[2].

7. Is there a contact person for health and safety concerns? - Inquire if there is a designated person on-site who can address any health and safety issues during your stay, which can enhance your peace of mind[2].

By addressing these questions, you can better assess the cleanliness and safety of the self-catering accommodation, helping you make an informed decision for your holiday.

Citations:
[1] https://www.bgclean.co.uk/blog/sanitising-holiday-accommodation/
[2] https://www.pentravel.co.za/blog/self-catering-holiday-health-and-safety-checklist/
[3] https://feelslikehome.gr/blog/cleaning-and-sanitation-feels-home/
[4] https://www.visitbritain.org/media/2735/download
[5] https://www.tourismni.com/globalassets/business-development/quality-and-standards/accommodation-start-up-advice/self-catering/checklist---self-catering---2023.pdf