Home Arrow Icon Knowledge base Arrow Icon Global Arrow Icon Is the refurbished version of the Galaxy S24 reliable


Is the refurbished version of the Galaxy S24 reliable


The reliability of the refurbished Samsung Galaxy S24 appears to be generally positive based on user experiences and expert reviews. Here are some key points regarding its reliability:

Performance and Build Quality

- Solid Performance: The Galaxy S24 is equipped with either the Snapdragon 8 Gen 3 or the Exynos 2400 chip, depending on the region. Both variants have shown good performance, with benchmarks indicating they can handle demanding tasks and gaming well, although the Snapdragon variant is slightly more efficient[1][2].
- Durability: The device features Gorilla Glass Victus 2, which provides decent scratch resistance, although some users have noted it could be improved compared to the Gorilla Glass Armor used in the S24 Ultra[1].

Battery Life

- Improved Battery: The S24 has a 4,000 mAh battery, which offers good longevity with around 7 hours of screen time reported under typical use conditions. This is an improvement over its predecessor, the S23[1][2].

Software Support

- Long-Term Updates: Samsung promises up to seven years of software updates, which enhances the longevity of the device and ensures it remains functional and secure over time[2].

User Experiences

- Mixed Reviews on Refurbished Units: User feedback on refurbished models varies. Some customers report satisfaction with their refurbished purchases, citing good performance and value for money, while others have experienced connectivity issues or dissatisfaction with service quality from sellers like Geek Squad[4][6][8].

Conclusion

Overall, the refurbished Galaxy S24 is considered reliable by many users and experts alike, particularly due to its solid performance, decent build quality, and long software support. However, potential buyers should be cautious and consider seller reputation when purchasing refurbished units to mitigate risks associated with variability in quality.

Citations:
[1] https://www.youtube.com/watch?v=O9MzINNRcNc
[2] https://www.cnet.com/tech/mobile/galaxy-s24-and-s24-plus-review-samsung-thank-you-for-prioritizing-battery-life/
[3] https://www.thurrott.com/mobile/android/302114/samsung-galaxy-s24-ultra-review
[4] https://www.reddit.com/r/GalaxyS24/comments/1dyg6a2/anyone_have_any_bad_or_good_exp_buying/
[5] https://www.youtube.com/watch?v=MoaA3qU-L90
[6] https://www.bestbuy.com/site/reviews/samsung-geek-squad-certified-refurbished-galaxy-s24-ultra-256gb-titanium-black-verizon/6574980
[7] https://www.mozillion.com/products/samsung/galaxy-s24
[8] https://www.bestbuy.com/site/reviews/samsung-geek-squad-certified-refurbished-galaxy-s24-ultra-512gb-titanium-gray-verizon/6574997

How does the refurbished Galaxy S24 compare to the original in terms of performance

The performance of the refurbished Galaxy S24 is expected to be comparable to that of a new model, given that refurbished devices typically undergo rigorous testing and refurbishment processes. Here’s how the two versions compare in terms of performance:

Processor and Performance

- Chipset: Both the original and refurbished Galaxy S24 models utilize the Snapdragon 8 Gen 3 processor in regions like the US, while some markets may feature the Exynos 2400 chip. The Snapdragon variant generally offers superior performance, with benchmark scores indicating that it competes well against other flagship devices like the iPhone 15 Pro Max and Asus ROG Phone 8 Pro[1][2].
- RAM: The S24 comes with 8GB of RAM, which supports multitasking and gaming effectively. In benchmark tests, the S24 scored impressively on both single-core and multi-core assessments, indicating strong overall performance[2][4].

Gaming and Graphics

- Gaming Capability: The S24 handles demanding games smoothly, achieving high frame rates in tests such as GFXBench Aztec Ruins. Users report excellent performance in popular titles like Genshin Impact and Diablo Immortal[1][2]. This performance remains consistent whether the device is new or refurbished.

Battery Life

- Battery Efficiency: The S24 features a 4,000 mAh battery that has shown improvements in longevity compared to its predecessor. Users have reported around 7 hours of screen time under typical use conditions. This efficiency is attributed to both software optimizations and the new chipset[1][4].

Software Support

- Updates: Samsung promises up to seven years of software updates for the S24 series, ensuring that both new and refurbished models remain up-to-date with security patches and new features over time[1][2].

Conclusion

In summary, a refurbished Galaxy S24 should deliver similar performance levels as a new device, provided it has been properly refurbished. Users can expect robust processing power, excellent gaming capabilities, and solid battery life. However, potential buyers should ensure they purchase from reputable sources to mitigate any risks associated with refurbished electronics.

Citations:
[1] https://www.cnet.com/tech/mobile/galaxy-s24-and-s24-plus-review-samsung-thank-you-for-prioritizing-battery-life/
[2] https://www.pcmag.com/news/samsung-galaxy-s24-vs-s24-plus-vs-s24-ultra-what-is-difference
[3] https://www.youtube.com/watch?v=hkZ4UuGzTtc
[4] https://www.youtube.com/watch?v=O9MzINNRcNc
[5] https://www.gsmarena.com/samsung_galaxy_s24_vs_samsung_galaxy_s24_plus-news-61455.php
[6] https://www.thurrott.com/mobile/android/302114/samsung-galaxy-s24-ultra-review
[7] https://www.mozillion.com/products/samsung/galaxy-s24
[8] https://www.cnet.com/tech/mobile/should-you-upgrade-to-the-galaxy-s24-how-it-compares-to-older-samsung-phones/

Are there any common issues with refurbished Galaxy S24 models

Common issues reported by users of refurbished Galaxy S24 models include a range of performance and usability problems. Here are the key concerns:

1. Battery Life

- Short Battery Life: Many users have noted that the battery life is not as robust as expected, with complaints of rapid drainage, especially in the Exynos version compared to the Snapdragon variant[1][2].

2. Performance Issues

- Lag and Stuttering: Users have experienced significant lag when scrolling or using apps, with some reporting that the device feels sluggish during routine tasks like social media browsing and gaming[3][5].
- App Crashes: Frequent crashes of various applications have been reported, particularly during gaming sessions, which can lead to frustrating user experiences[1][3].

3. Charging Problems

- Inconsistent Charging: Complaints about slow charging speeds and issues where the device stops charging unexpectedly have been common. Some users have also mentioned that their phones indicate they are charging when they are not[3][1].

4. Display Issues

- Screen Quality: Some users have reported that the display appears less vivid or grainy at lower brightness levels. This issue has been partially addressed through software updates, but hardware defects remain for some[1][4].

5. Connectivity Problems

- Network Issues: Users have faced problems with sending and receiving texts or calls, especially when switching from Wi-Fi to mobile data. Frequent restarts have been necessary to regain connectivity[1][2].

6. Touchscreen Responsiveness

- Touchscreen Failures: Instances of the touchscreen becoming unresponsive or lagging have been noted, which can hinder overall usability[2][3].

7. Software Bugs

- AI Features and Bloatware: Some users find the AI features buggy and report issues with pre-installed bloatware that cannot be removed, leading to a cluttered experience[1][3].

Conclusion

While refurbished Galaxy S24 models can provide good value, potential buyers should be aware of these common issues. Ensuring a purchase from a reputable source can help mitigate some risks associated with refurbished devices.
Citations:
[1] https://www.reddit.com/r/samsung/comments/1cm4mdu/what_are_the_problems_with_the_galaxy_s24/
[2] https://www.galaxys24guide.com/troubleshoot-common-issues-on-the-galaxy-s24/
[3] https://www.androidauthority.com/samsung-galaxy-s24-problems-fixes-3429319/
[4] https://www.youtube.com/watch?v=aopoUiOCzy4
[5] https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-issues-biggest-dissapointment/td-p/10709329
[6] https://www.thurrott.com/mobile/android/302114/samsung-galaxy-s24-ultra-review
[7] https://www.youtube.com/watch?v=MoaA3qU-L90
[8] https://www.bestbuy.com/site/reviews/samsung-geek-squad-certified-refurbished-galaxy-s24-ultra-256gb-titanium-black-verizon/6574980