The dimness issues experienced by users of the Apple Watch Ultra 2 at night primarily stem from the device's automatic brightness adjustment feature, which is controlled by an ambient light sensor. This sensor is designed to reduce the display brightness in low-light conditions to conserve battery life, but many users find that it dims the screen excessively, making it difficult to read even basic information like the time.
Several users have reported that when they tap the watch to wake it, the screen initially brightens but then quickly dims again, sometimes even flashing into night mode before reverting back. Disabling night mode seems to alleviate some of the dimming issues, suggesting a software-related problem rather than a hardware defect[1][3].
Additionally, users have noted that even when the brightness is set to maximum, the auto-dimming feature still limits visibility in dark environments. This has led to frustration, as many feel that they should have the option to override the sensor's settings to ensure adequate brightness regardless of ambient light conditions[2][4][5].
Overall, the complaints indicate that while the automatic brightness feature is intended to enhance user experience by saving battery life, it inadvertently detracts from usability in low-light situations, prompting calls for a software update to allow users more control over display settings.
Citations:[1] https://discussions.apple.com/thread/255155033
[2] https://discussions.apple.com/thread/255148386
[3] https://discussions.apple.com/thread/255183070
[4] https://discussions.apple.com/thread/255146215
[5] https://discussions.apple.com/thread/255372649
[6] https://discussions.apple.com/thread/255194175
[7] https://discussions.apple.com/thread/254402565
[8] https://discussions.apple.com/thread/254995508