DeepSeek, a rapidly rising AI mobile app, has encountered several known issues that users may experience. Here are the primary concerns:
**1. Technical Outages: Users have reported that DeepSeek occasionally becomes unavailable due to technical issues or server outages. This can lead to the app not functioning properly, including login failures and slow response times[1][3][6].
**2. Connectivity Problems: A stable internet connection is crucial for DeepSeek's operation. Users may face difficulties if their internet is weak or unstable, which can result in app crashes or freezes[2][3]. It's advisable to check connectivity and switch between Wi-Fi and mobile data if issues arise.
**3. App Performance Issues: Common performance problems include the app crashing, freezing, or failing to load entirely. These issues may stem from outdated app versions or corrupted cached data. Users are encouraged to update the app regularly and clear the cache to mitigate these problems[2][3].
**4. Login Difficulties: Some users have experienced challenges logging into their accounts, often attributed to server problems or high traffic volumes. Additionally, new registrations have been restricted in response to these issues, complicating access for new users[3][5].
**5. Security Concerns: There are significant cybersecurity risks associated with DeepSeek, including data security concerns related to user information being stored in China. This raises questions about potential surveillance and data breaches[4]. Moreover, fraudulent versions of the app have appeared on various platforms, posing risks of malware and unauthorized data access[4].
**6. Availability Issues in Specific Regions: Recently, DeepSeek's app has been removed from Apple and Google app stores in Italy due to regulatory scrutiny, further complicating access for users in that region[5][9].
Overall, while DeepSeek offers advanced AI capabilities, users should be aware of these ongoing issues and take appropriate steps to troubleshoot or seek alternatives when necessary.
Citations:
[1] https://www.androidauthority.com/deepseek-not-working-fix-3521325/
[2] https://www.geeksforgeeks.org/fix-deepseek-ai-app-not-working/
[3] https://www.geeksforgeeks.org/deepseek-ai-assistant-not-working-fix/
[4] https://socradar.io/deepseek-cybersecurity-risks-ai-platform/
[5] https://techcrunch.com/2025/01/29/deepseeks-app-becomes-unavailable-on-apples-and-googles-app-stores-in-italy/
[6] https://uk.finance.yahoo.com/news/deepseek-down-viral-chinese-ai-162538987.html
[7] https://www.malwarebytes.com/blog/news/2025/01/the-deepseek-controversy-authorities-ask-where-the-data-comes-from-and-where-it-goes
[8] https://www.reddit.com/r/LocalLLaMA/comments/1ib9fry/is_anyone_else_having_problems_with_deepseek_today/
[9] https://www.reuters.com/technology/deepseek-app-unavailable-apple-google-app-stores-italy-2025-01-29/