Home Arrow Icon Knowledge base Arrow Icon Global Arrow Icon How do I perform a factory reset on my Fitbit Versa 4 using the button method


How do I perform a factory reset on my Fitbit Versa 4 using the button method


Performing a factory reset on your Fitbit Versa 4 using the button method is not a standard procedure as Fitbit typically recommends using the settings menu for factory resets. However, if you are looking for an alternative method or if your device is not responding properly, you might consider a force restart first, which can sometimes resolve minor issues. For a factory reset, using the settings menu is recommended, but here's how you can force restart your device, which might help if it's not responding:

1. Force Restart: Press and hold the side button on your Fitbit Versa 4 for about 10 seconds until you see the Fitbit logo appear on the screen. Release the button once the logo appears and wait for the device to complete its reboot process[1].

If you still want to attempt a factory reset without using the settings menu, you might consider the following steps, though they are not officially recommended by Fitbit for the Versa 4:

1. Alternative Method (Not Recommended): Some users might suggest holding the side button until the logo blinks, then releasing and holding it again until a circle appears on the screen. However, this method is not officially supported for the Versa 4 and may not work as intended[4].

**Recommended Method Using Settings:
For a proper factory reset, it's best to use the settings menu:

1. Wake Up Your Watch: Press the side button to wake up your Fitbit Versa 4.
2. Open Settings: Press the side button again to open the menu, then find and tap on the "Settings" icon.
3. Navigate to About Versa 4: Scroll down in the settings menu until you find "About Versa 4" and tap on it.
4. Select Factory Reset: Scroll down to the bottom of the "About Versa 4" menu and select "Factory Reset."
5. Confirm Reset: You will be prompted to confirm that you want to perform a factory reset. Tap "Yes" to proceed. This will erase all data and settings on your watch, returning it to its original state[3][5].

Remember, a factory reset will remove all your data and settings, so it should only be done when necessary, such as when selling the device or troubleshooting severe issues.

Citations:
[1] https://www.youtube.com/watch?v=PcqLK8i56j0
[2] https://www.digitaltrends.com/mobile/how-to-reset-fitbit-versa/
[3] https://www.youtube.com/watch?v=smgkSPxZO1s
[4] https://www.youtube.com/watch?v=g0loUW_z--k
[5] https://www.youtube.com/watch?v=5oEiJkrHRdU
[6] https://community.fitbit.com/t5/Other-Versa-Smartwatches/Versa-Factory-Reset/td-p/2759221
[7] https://www.youtube.com/watch?v=eZ4Vwkh6NSw
[8] https://documents.4rgos.it/v1/static/1153729_R_D001