New Relic ensures data privacy when monitoring DeepSeek models by implementing several key measures:
1. Privacy by Design Principles: New Relic adheres to "privacy by design" principles as part of its overarching security program. This approach ensures that data privacy is integrated into every stage of product development and service delivery, protecting accounts, agents, events, and attributes[2].
2. Exclusion of Sensitive Data: New Relic allows users to exclude monitoring of sensitive data, such as personal identifiable information (PII), in AI requests and responses. Users can create filters to target specific data types within events, ensuring that sensitive information is not captured during monitoring[1].
3. Data Encryption: New Relic encrypts data both in transit and at rest. This means that data is protected while being transmitted between the agent and New Relic's servers, which are housed in Tier III, SOC 2 certified data centers[5].
4. Compliance with Regulations: New Relic complies with various data protection regulations, including GDPR and CCPA. It provides tools and processes for customers to manage personal data in accordance with these regulations, such as querying or deleting personal data upon request[2][5].
5. User Access Controls: New Relic enables customers to customize user access levels, assign API keys, and adjust event attributes to control who can view or update data. This allows organizations to manage data access securely and ensure that only authorized personnel can handle sensitive information[2].
6. Security Certifications: New Relic's data centers are certified under SOC 2, and the company is FedRAMP Authorized Moderate for certain accounts. It also offers HIPAA account enablement for customers subject to HIPAA regulations, demonstrating a commitment to robust security practices and regulatory compliance[2].
By combining these measures, New Relic provides a robust framework for ensuring data privacy while monitoring DeepSeek models, allowing organizations to maintain control over their data and comply with relevant privacy laws.
Citations:
[1] https://newrelic.com/blog/how-to-relic/deploy-deepseek-models-locally-and-monitor-with-new-relic-ai-monitoring
[2] https://docs.newrelic.com/docs/security/overview/
[3] https://newrelic.com/blog/how-to-relic/monitor-and-optimize-complex-web-apps-with-new-relic
[4] https://www.computerweekly.com/news/366618774/New-Relic-extends-observability-to-DeepSeek
[5] https://newrelic.com/termsandconditions/gdprfaq
[6] https://insightfinder.com/resources/
[7] https://ecommercenews.com.au/story/new-relic-unveils-ai-monitoring-for-deepseek-applications
[8] https://docs.newrelic.com/docs/security/security-privacy/data-privacy/data-privacy-new-relic/
[9] https://newrelic.com/press-release/20250203
[10] https://www.dqchannels.com/news/new-relic-introduces-observability-solution-for-deepseek-ai-monitoring-8689063