What is the process for filing an accidental damage claim with AppleCare+

1. Contact Apple Support: If your iPhone 15 Pro Max camera lens is damaged, contact Apple Support either online, by phone, or by visiting an Apple Store or Authorized Service Provider. Explain the issue and that you have an active AppleCare+ plan.

2. Verify Coverage: Apple will confirm that your iPhone is covered under your AppleCare+ plan and that the damage qualifies as accidental. AppleCare+ covers up to two incidents of accidental damage per 12-month period.

3. Pay the Service Fee: For accidental damage to the camera lens, you will need to pay a $99 service fee. This is the standard fee for screen or back glass damage under AppleCare+.

4. Send in the Device: Apple will provide instructions on how to send in your iPhone 15 Pro Max for repair. This may involve mailing it to an Apple Repair Center or visiting an Apple Store.

5. Receive Repaired or Replacement Device: Apple will either repair your existing iPhone by replacing just the camera lens, or provide you with a replacement device. The repaired or replacement device will be shipped back to you.

The key things to note are that the accidental damage must be covered under your active AppleCare+ plan, you'll need to pay the $99 service fee, and Apple will handle the repair or replacement process directly. As long as you have AppleCare+, the camera lens issue should be covered and resolved through this claims process.