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Garmin DriveSmart 65 common problems


The Garmin DriveSmart 65 is a popular GPS device, but like any electronic device, it can experience some issues. Here are some of the common problems users may encounter:

1. Suction cup not staying on the windshield: Some users report difficulties with the suction cup mount adhering properly to the windshield[1].

2. Satellite signal acquisition issues: The device may sometimes struggle to acquire satellite signals, affecting its navigation capabilities[1].

3. Charging problems: Users may experience issues with the device not charging properly in their vehicle[1].

4. Battery life: Some users report that the battery doesn't stay charged for very long[1]. In more severe cases, a failing battery may swell up and push open the device's case[2].

5. Connectivity issues: The device may have trouble connecting to a smartphone[1].

6. Screen problems: In some instances, users have reported that the screen stays black even though the device is on and providing voice instructions[5].

7. Software bugs: There have been reports of software or firmware issues affecting route functionality, particularly when routes are uploaded from external software like Basecamp[4].

8. Device freezing or not powering on: This can occur due to various reasons, including a completely drained battery[3].

If you're experiencing any of these issues with your Garmin DriveSmart 65, it's recommended to consult the device's manual or contact Garmin's customer support for specific troubleshooting steps. In many cases, simple solutions like ensuring the device is fully charged, performing a soft reset, or updating the software can resolve these common problems.

Citations:
[1] https://www8.garmin.com/manuals/webhelp/drivesmart55-65/EN-US/GUID-5DDC41B8-E786-41C9-85FD-7D8A45BB0C23.html
[2] https://www.justanswer.com/gps/n04mz-when-driving-garmin-drive-smart-65-couple.html
[3] https://support.garmin.com/en-US/?faq=TiDz048p5C6qe2dMv5tNU7&productID=612620&tab=topics
[4] https://forums.garmin.com/developer/connect-iq/f/discussion/264719/bug-report-garmin-drivesmart-65
[5] https://www.gps-forums.com/threads/garmin-drive-smart-65-traffic-screen-wont-turn-on.47464/