How do I check if my Fitbit Versa 4 charger is working correctly

1. Ensure Proper Connection: The charger for the Fitbit Versa 4 uses magnetic pins that need to align with the gold contacts on the back of the watch. Hold the charger near the back of the watch until it attaches magnetically. Make sure the pins on the charging cable align with the gold contacts. If the connection is secure, the watch will vibrate, and a battery icon will appear on the screen[1][2].

2. Check for Charging Indicators: While charging, a battery icon in the top left of the screen shows the charging progress. A solid battery icon indicates a full charge[2].

3. Verify the Charger's Condition: Inspect the charging cable for any signs of physical damage, such as fraying or bent pins. If damaged, consider replacing it with a compatible one[7].

4. Clean the Charging Contacts: Dirt or grime on the gold contacts can prevent charging. Use a soft cloth or a pencil eraser to gently clean the contacts on the back of the watch and the charger itself. For tougher grime, a small amount of rubbing alcohol can be used[3][9].

5. Test with Different Power Sources: Try plugging the charger into different USB ports or a safety-certified USB wall charger to rule out issues with the power source[2][9].

6. Check for Device Issues: If the charger seems fine but the watch still won't charge, try restarting the watch or performing a factory reset as a last resort. This can resolve software-related issues but will erase unsynced data[9].

If after these steps the charger still doesn't seem to be working, it may be necessary to contact Fitbit support for further assistance or replacement options[3][9].