If your Fitbit Versa 4 is not showing the pairing passcode, there are several steps you can take to troubleshoot and resolve the issue:
1. Restart Your Devices: Start by restarting both your Fitbit Versa 4 and your phone. This simple step often resolves connectivity issues. To restart your Fitbit, press and hold the button until it vibrates and the Fitbit logo appears[9].
2. Clear App Cache and Data: On your Android phone, go to the Settings app, find the Fitbit app, and clear its cache and data. Then, force stop the app. This can help resolve any software glitches preventing the pairing code from appearing[9].
3. Remove Bluetooth Entries: Ensure that your Fitbit is not paired with any other devices nearby. On your phone, go to Bluetooth settings and remove any existing connections related to your Fitbit. Then, restart your phone[7][9].
4. Reinstall the Fitbit App: Sometimes, reinstalling the Fitbit app can resolve issues related to pairing. Uninstall the app from your phone, restart your phone, and then reinstall the app from the app store[7].
5. Check for Updates: Ensure that both your phone and Fitbit are running the latest software. Sometimes, updates can fix bugs that prevent pairing[5].
6. Reset Your Fitbit: If all else fails, you might need to perform a factory reset on your Fitbit. This will erase all data, so it should be a last resort. You can reset your Fitbit by going through the setup process again and selecting the option to erase data[4].
7. Contact Support: If none of these steps work, it may be worth contacting Fitbit customer support for further assistance. They can help diagnose if there's a hardware issue or provide additional troubleshooting steps[2][10].
By following these steps, you should be able to resolve the issue and get your Fitbit Versa 4 to display the pairing passcode.
Citations:[1] https://www.youtube.com/watch?v=XQq3oGD6wes
[2] https://www.reddit.com/r/fitbit/comments/123b2sa/my_fitbit_versa_4_is_not_syncing/
[3] https://www.reddit.com/r/fitbit/comments/i73inl/versa_2_suddenly_not_connecting_to_bluetooth/
[4] https://www.youtube.com/watch?v=xc-5qnNY5Aw
[5] https://www.youtube.com/watch?v=ELCo5X4Q12g
[6] https://support.google.com/fitbit/answer/14236818?hl=en&co=GENIE.Platform%3DAndroid
[7] https://support.google.com/fitbit/answer/14236618?hl=en&co=GENIE.Platform%3DAndroid
[8] https://documents.4rgos.it/v1/static/1153729_R_D001
[9] https://community.fitbit.com/t5/Versa-4/My-Versa-4-isn-t-showing-the-4-digit-code-for-setting-up/td-p/5499838
[10] https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/unable-to-synch-or-pair-with-fitbit-after-samsung-update/m-p/10962229
[11] https://www.reddit.com/r/fitbit/comments/1g8q3tv/fitbit_versa_4_not_syncing_with_my_phone_after_an/