How do I reset my Fitbit Versa 4 without losing data

1. Sync Your Data: Open the Fitbit app on your phone and make sure your Versa 4 is connected. Let it sync all your data to the Fitbit servers. This ensures that your fitness data, such as steps, workouts, and sleep patterns, is safely stored online.

2. Perform a Soft Reset: If you're experiencing minor issues like lagging or freezing, try a soft reset first. This won't erase any data but can resolve temporary glitches. However, the exact method for a soft reset varies by model. For most Fitbits, you need to connect it to its charging cable and press specific buttons, but this method is not detailed for the Versa 4 in the available information.

3. Factory Reset (If Necessary): If a soft reset doesn't work or if you want to start fresh, you can perform a factory reset. This will erase all data stored on the device, but since your data is synced, it will remain accessible through your Fitbit account.

- Steps for Factory Reset:
- Turn on your Fitbit Versa 4.
- Swipe down from the top to access the settings menu.
- Tap on the settings icon (looks like a gear).
- Scroll down to "About Versa 4."
- Select "Factory Reset" at the bottom.
- Confirm that you want to reset the device. This will erase all local data and settings.

4. Re-sync After Reset: Once the factory reset is complete, you'll need to set up your Versa 4 again. During setup, it will prompt you to connect to your Fitbit account. After connecting, your synced data should be accessible again through the Fitbit app.

**Important Notes:
- Always ensure your device is sufficiently charged before performing a factory reset to avoid any potential damage.
- Syncing your data regularly is crucial to prevent data loss in case you need to reset your device.
- If you're selling or giving away your Versa 4, a factory reset is recommended to remove all personal data from the device.