If your Redmi Watch 5 Active keeps disconnecting via Bluetooth, here are some detailed steps you can follow to troubleshoot and resolve the issue:
1. Update the Mi Fitness App: Ensure that your Mi Fitness app is updated to the latest version. Sometimes, connectivity issues can be resolved by updating the app, as newer versions often include bug fixes and improvements for Bluetooth connectivity[1][4].
2. Restart Both Devices: Restart both your watch and your smartphone. This simple step can often resolve temporary connectivity issues by resetting the Bluetooth connection[4][9].
3. Toggle Bluetooth On/Off: Turn Bluetooth off on both devices, wait for a few seconds, and then turn it back on. This can help reset the connection and improve stability[1][7].
4. Reset the Watch: Perform a factory reset on your Redmi Watch 5 Active. This will erase all data, so ensure you back up any important information first. Resetting can resolve persistent connectivity issues by clearing out any corrupted settings[4][7].
5. Remove and Re-pair the Watch: Remove the watch from your phone's Bluetooth list and then try pairing it again. This can help resolve issues where the watch is not appearing in the Bluetooth list[2][9].
6. Check for Interference: Ensure there are no other devices nearby that could be causing interference with your Bluetooth connection. Move your watch and phone closer together to improve signal strength[9].
7. Allow Background App Usage: If you're using features like Alexa, ensure that the app is allowed to run in the background. This can prevent disconnections when you exit the app[10].
8. Check for Firmware Updates: Ensure your Redmi Watch 5 Active is running the latest firmware. Updating the firmware can resolve connectivity issues related to outdated software[7].
By following these steps, you should be able to resolve the Bluetooth disconnection issues with your Redmi Watch 5 Active. If the problem persists, it might be worth contacting Xiaomi support for further assistance.
Citations:
[1] https://www.youtube.com/watch?v=eZ5pSE-1UlI
[2] https://discussions.apple.com/thread/255740737
[3] https://www.androidauthority.com/xiaomi-mi-band-problems-issues-3182177/
[4] https://www.youtube.com/watch?v=JPPC6TZudR4
[5] https://www.reddit.com/r/XiaomiGlobal/comments/1djropv/watch_not_pairing_with_phone/
[6] https://www.youtube.com/watch?v=NStWtsMLI0c
[7] https://www.youtube.com/watch?v=bJjanI1MFno
[8] https://www.mi.com/global/support/faq/CAT-01025/1/
[9] https://support.google.com/wearos/answer/7179897?co=GENIE.Platform%3DAndroid
[10] https://www.reddit.com/r/miband/comments/1harqop/redmi_watch_active_5_disconecting/
[11] https://www.youtube.com/watch?v=S78ktLKvk00
[12] https://www.youtube.com/watch?v=fNCZXf10Rs4
[13] https://xdaforums.com/t/watch-keeps-disconnecting-bluetooth-issue-on-miui14.4568119/