The Redmi Watch 5 Active, like many smartwatches, can experience software glitches that affect its sensor functionality. Here are some common issues and potential solutions:
1. Active Sensor Not Working: This issue can often be resolved by restarting the watch, checking for physical damage, or performing a firmware update. Sometimes, a simple reset can resolve calibration issues or software glitches[1].
2. Stress Measurement Not Working: If the stress measurement feature is not functioning, ensure that the feature is enabled in the settings. A firmware update can also resolve this issue, as it may be due to outdated software. Additionally, ensuring a proper fit can improve sensor accuracy[2].
3. Inaccurate Step Counting: Inaccurate step counting can be due to improper fit or incorrect settings. Ensure the watch is snugly fitted and that step tracking is enabled in the Mi Fitness app. Granting necessary permissions and updating the firmware can also help resolve this issue[3].
4. Heart Rate Monitor Issues: If the heart rate monitor is not working, check that the feature is enabled and ensure a proper fit. Sometimes, manually measuring heart rate or performing a factory reset can resolve the issue[5].
5. Random Reboots: Some users have reported frequent reboots, which can be due to software glitches. This issue might be resolved with a future software update, as it seems to be a known problem following recent updates[7].
6. Notification Problems: While not directly related to sensor issues, notification problems can be caused by software glitches. Ensuring that notifications are enabled in the Mi Fitness app and adjusting settings for screen wake-up can help resolve these issues[9].
In general, many software-related issues on the Redmi Watch 5 Active can be addressed by restarting the device, updating the firmware, or resetting it. If problems persist, contacting Xiaomi support may be necessary.
Citations:
[1] https://www.youtube.com/watch?v=aeuqKL6gtrI
[2] https://www.youtube.com/watch?v=5yyR0M6Olpk
[3] https://www.youtube.com/watch?v=1qwOL6vvnpA
[4] https://www.youtube.com/watch?v=gw7J5Bvk68c
[5] https://www.youtube.com/watch?v=hZfBr9bw_w0
[6] https://www.mi.com/ng/support/faq/details/KA-38278/
[7] https://www.reddit.com/r/miband/comments/1gex6lu/redmi_watch_5_lite_sudden_reboots/
[8] https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/release-notes/rn-17-9-9800.html
[9] https://www.youtube.com/watch?v=zdUpdiUuPvg
[10] https://www.androidauthority.com/xiaomi-mi-band-problems-issues-3182177/