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How can I ensure my Redmi Watch 5 Active and smartphone are compatible


To ensure compatibility between your Redmi Watch 5 Active and smartphone, follow these steps:

1. Check Operating System Compatibility: The Redmi Watch 5 Active is compatible with smartphones running Android 8.0 or later, and iOS 12.0 or later[1][7]. Make sure your smartphone meets these requirements.

2. Use the Correct App: Download and install the Mi Fitness App, which is required for pairing and managing the watch. This app supports both Android and iOS devices[5][7].

3. Bluetooth Version: Ensure your smartphone supports Bluetooth 5.3, as this is the version used by the Redmi Watch 5 Active for connectivity[1].

4. Pairing Process: To pair the watch with your smartphone, follow these steps:
- Turn on Bluetooth on your smartphone.
- Open the Mi Fitness App and navigate to the "Add Device" option.
- Select the Redmi Watch 5 Active from the list of available devices.
- Confirm the pairing by matching the security codes displayed on both devices[5][8].

5. Region and Account Compatibility: Ensure that the region of your watch matches the region set in your Mi Fitness App account. This can sometimes cause pairing issues if they do not match[2].

6. Troubleshooting: If you encounter any issues during pairing, consider resetting the watch, updating its firmware, or clearing the app cache on your smartphone[3].

By following these steps, you should be able to ensure compatibility and successfully pair your Redmi Watch 5 Active with your smartphone.

Citations:
[1] https://www.mi.com/global/product/redmi-watch-5-active/specs/
[2] https://www.youtube.com/watch?v=S78ktLKvk00
[3] https://www.youtube.com/watch?v=gw7J5Bvk68c
[4] https://www.youtube.com/watch?v=PcE_oqtEqQc
[5] https://www.youtube.com/watch?v=3s1NvvgaTUQ
[6] https://www.mi.com/pk/support/faq/details/KA-38278/
[7] https://xiaomi-store.co.ke/product/xiaomi-redmi-watch-5-active/
[8] https://www.youtube.com/watch?v=h4LkFwbnwNE
[9] https://www.youtube.com/watch?v=UgfQPqoJhwA