If your GPSMAP 67i does not recognize the Wi-Fi connection, there are several steps and considerations to try and resolve this issue:
Check Wi-Fi Compatibility and Settings on Hotspot Device:
- If you are trying to connect the GPSMAP 67i to a personal hotspot (such as an iPhone), ensure that the hotspot settings have the "Maximize Compatibility" option enabled. This setting changes the hotspot's Wi-Fi band and encryption to be more widely compatible with devices like the GPSMAP 67i. Without this, the GPSMAP 67i may not detect the hotspot network in the list of available Wi-Fi networks.
Enable Wi-Fi on the GPSMAP 67i:
- On the GPSMAP 67i, press MENU twice to open the main menu.
- Select Setup, then Wi-Fi.
- Ensure the toggle switch to enable Wi-Fi technology is turned on.
- Select Add Network and scan for available wireless networks.
- If your desired network appears, select it and enter the password if required.
- The device should store the network information and automatically reconnect when in range.
Remove and Re-Add Wi-Fi Networks:
- Sometimes previously stored Wi-Fi networks may cause connection issues.
- Remove all stored Wi-Fi networks on the GPSMAP 67i.
- Restart the device and then try to add the Wi-Fi network again afresh to ensure there are no corrupt or stale network profiles causing the problem.
Software and Firmware Updates:
- Make sure that your GPSMAP 67i is running the latest firmware version. Garmin often releases updates that fix bugs and improve connectivity.
- Update the device firmware via Garmin Express software on your computer or through Wi-Fi if the device can connect to another network temporarily.
- Also, keep your hotspot or router firmware updated, as outdated firmware might cause compatibility issues.
Wi-Fi Network Frequency and Security:
- The GPSMAP 67i supports 2.4 GHz Wi-Fi networks, but may have issues with some 5 GHz networks or certain advanced security protocols.
- Ensure the Wi-Fi network you want to connect to is broadcasting at 2.4 GHz.
- Verify that the Wi-Fi security type is compatible (WPA2 is commonly supported).
- Avoid enterprise or complex authentication networks that the GPSMAP device cannot handle.
Bluetooth and USB Interference:
- Disable Bluetooth temporarily on the GPSMAP 67i to determine if it is causing interference with Wi-Fi connectivity.
- Also, disconnect the GPSMAP 67i from any computer USB connection while trying to connect to Wi-Fi, as USB connection can interfere or override wireless connectivity settings.
Troubleshooting Steps If Wi-Fi Networks Don't Appear:
- Ensure you are trying to connect in an area with stable Wi-Fi signal.
- Restart the GPSMAP 67i to reset wireless modules.
- Test the Wi-Fi connection with a known working network such as a home router or commercial hotspot to determine if the device detects other Wi-Fi networks.
- If no networks appear, there may be a hardware issue with the Wi-Fi module.
False Wi-Fi Disabled State and Persistent Connections:
- There are reports of firmware bugs where the device appears to have Wi-Fi disabled but still maintains an active connection in the background.
- In such cases, turning Wi-Fi off in settings doesn't fully disable it.
- Removing saved Wi-Fi network profiles and re-enabling Wi-Fi settings can help reset this state.
- If this bug persists, contacting Garmin support for firmware fixes or device replacement may be necessary.
Pairing with Garmin Explore App to Download Maps:
- If your goal is to connect to Wi-Fi to download satellite maps or synchronize data, pairing the GPSMAP 67i with the Garmin Explore app on a compatible smartphone can sometimes bypass direct Wi-Fi issues.
- Follow the official Garmin guidance to pair the GPSMAP 67i with the app and use the phone's data connection for map downloads and synchronization.
Network Signal and Environmental Factors:
- Wi-Fi signals can be disrupted by physical barriers, distance from router/hotspot, or interference from other electronic devices.
- Ensure you are within close proximity to the Wi-Fi router or hotspot.
- Remove or reduce environmental interference if possible.
If none of these steps resolve the problem, consider the following advanced troubleshooting:
- Perform a factory reset on the GPSMAP 67i to restore default settings and clear any corrupted configurations.
- Test the GPSMAP 67i on different Wi-Fi networks including public Wi-Fi hotspots to isolate if the problem is device-specific or network-specific.
- Seek assistance or warranty service from Garmin if hardware failure is suspected.