What are the common causes of the Garmin DriveSmart 65 getting stuck on boot

1. Interrupted software or map updates: If a software update or map installation through Garmin Express is interrupted, it can result in corrupt or incomplete files, causing the device to fail to boot properly[1][3].

2. Corrupt firmware: Although less common, a corrupt firmware file can cause boot issues, though this seems to have been ruled out in some cases[1].

3. Battery issues: A low battery during updates or general use can cause the device to get stuck on boot. Ensuring the device is fully charged before updates is important[3].

4. Corrupt map files: If the device tries to load corrupted map files on startup, it may fail to fully boot[1].

5. Software bugs: There have been reports of software-related issues causing boot problems, sometimes developing after the device has been working fine for a period[5].

To address these issues, users can try:

- Connecting the device to a reliable power source for an extended period[3].
- Attempting to enter the recovery menu by holding the power button, releasing when the Garmin logo appears, then quickly pressing it again[1].
- Running Garmin Express again to complete any interrupted updates[3].
- If possible, trying to boot from an SD card, though this requires specific files[3].

If these steps don't resolve the issue, contacting Garmin support may be necessary, especially if the device is still under warranty[1]. It's worth noting that for Linux-based Garmin devices like the DriveSmart 65, some traditional recovery methods may not be applicable, making professional support more crucial in persistent cases[1].