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What should I do if my phone doesn't appear in the list of Bluetooth devices on the Garmin DriveAssist


If your phone doesn't appear in the list of Bluetooth devices on your Garmin DriveAssist, try the following troubleshooting steps:

1. Ensure Bluetooth is enabled on both devices:
- On your Garmin DriveAssist, go to Settings > Wireless Networks and make sure the Bluetooth checkbox is selected[2][5].
- On your phone, enable Bluetooth in the settings and ensure it's set to be discoverable[2][5].

2. Check the distance between devices:
- Make sure your phone and Garmin DriveAssist are within 3 meters (10 feet) of each other[2][5].

3. Restart both devices:
- Turn off and then turn on both your phone and Garmin DriveAssist.

4. Check phone compatibility:
- Verify that your phone is compatible with the Garmin DriveAssist. You can check compatibility at www.garmin.com/bluetooth[3].

5. Refresh the Bluetooth device list:
- On your Garmin DriveAssist, select "Search for Devices" again to refresh the list of available Bluetooth devices[2][5].

6. Check for interference:
- Move away from other electronic devices that might interfere with the Bluetooth signal.

7. Update software:
- Ensure both your phone and Garmin DriveAssist have the latest software updates installed.

8. Reset Bluetooth on your phone:
- On Android devices, go to Settings > Connections > Bluetooth, find your Garmin device in the list, select it, and choose "Forget" or "Unpair"[4].
- Then try the pairing process again.

If these steps don't resolve the issue, you may need to contact Garmin support for further assistance.

Citations:
[1] https://www8.garmin.com/manuals/webhelp/driveassist50/EN-GB/GUID-B3F0A4ED-AA4C-4FC1-A4A8-39556E02F21F.html
[2] https://www8.garmin.com/manuals/webhelp/driveassist50/EN-GB/GUID-3BE6C17E-2196-41F9-92CC-4F9B03EADF95.html
[3] https://www8.garmin.com/manuals/webhelp/drivesmart55-65/EN-GB/GUID-B3F0A4ED-AA4C-4FC1-A4A8-39556E02F21F.html
[4] https://support.garmin.com/en-US/?faq=A5iUlhpQaY1tm57RQoFxE6
[5] https://www8.garmin.com/manuals/webhelp/driveassist51/EN-US/GUID-3BE6C17E-2196-41F9-92CC-4F9B03EADF95.html