What should I do if Garmin Express doesn't recognize my device

1. Check the USB connection:
- Make sure you're using a Garmin-branded USB cable if possible
- Try connecting the device to a different USB port on your computer
- Ensure the USB cable is securely connected at both ends

2. Restart your computer and Garmin Express:
- Close Garmin Express completely
- Unplug your Garmin device
- Restart your computer
- Reconnect your device and reopen Garmin Express

3. Update Garmin Express:
- Open Garmin Express and go to Settings
- Click "About" and then "Check for Updates"
- If an update is available, install it

4. Check device compatibility:
- Verify that your specific Garmin device model is compatible with Garmin Express

5. Try removing and re-adding the device:
- In Garmin Express, go to Tools & Content, then Utilities
- Select "Remove from Express" for your device
- Reconnect the device and select "Add a Device" to re-add it

6. Ensure your Garmin device is charged:
- A low battery can sometimes prevent proper connection

7. Check for Windows updates:
- Make sure your operating system is up to date, as this can affect USB connectivity

8. Disable antivirus software temporarily:
- Sometimes antivirus programs can interfere with device recognition

If none of these steps work, you may need to uninstall and reinstall Garmin Express. As a last resort, contact Garmin support for further assistance with your specific device model.