If the buttons on your Redmi Watch 5 Active are not responding, here are some steps you can take to troubleshoot and potentially resolve the issue:
1. Restart the Watch: Sometimes, a simple restart can resolve minor software glitches that might be causing the buttons to malfunction. Press and hold the button(s) until the watch turns off, then wait a few seconds and press again to turn it back on. This process can help refresh the system and potentially fix the issue[1][4].
2. Check for Physical Damage: Inspect the buttons for any signs of physical damage or debris accumulation. Clean the buttons gently with a soft cloth to remove any dirt or moisture that might be interfering with their functionality[1].
3. Update Firmware: Ensure that your Redmi Watch 5 Active is running the latest firmware. Outdated software can lead to various issues, including button responsiveness. Use the Mi Fitness app or the watch's settings to check for and install any available updates[1][4].
4. Reset the Watch: If the issue persists, consider performing a factory reset. This will restore the watch to its default settings, which might resolve any software-related problems. However, be aware that this will erase all your saved data, so it's advisable to back up any important information first[1][7].
5. Inspect the Screen and Touch Sensitivity: Although the issue is with the buttons, sometimes a malfunctioning touch screen can also affect button functionality. Ensure the screen is clean and responsive. If the touch screen is unresponsive, you might need to perform a force restart or update the firmware[7][11].
6. Contact Support: If none of the above steps resolve the issue, it might be a hardware problem. In this case, contacting Xiaomi support or visiting a service center for further assistance is recommended[3][9].
By following these steps, you should be able to identify and potentially fix the problem with your Redmi Watch 5 Active buttons.
Citations:
[1] https://www.youtube.com/watch?v=aeuqKL6gtrI
[2] https://www.youtube.com/watch?v=4Wr3qrP-CVo
[3] https://www.androidauthority.com/xiaomi-mi-band-problems-issues-3182177/
[4] https://www.youtube.com/watch?v=_j7wEnt9OTM
[5] https://www.youtube.com/watch?v=S78ktLKvk00
[6] https://www.mi.com/pk/support/faq/details/KA-38278/
[7] https://www.youtube.com/watch?v=SL-cjYx6d_c
[8] https://www.mi.com/uk/support/user-guide-pdf/redmi-watch-5-active
[9] https://www.youtube.com/watch?v=--GVqxDcxbE
[10] https://www.youtube.com/watch?v=Gdy6JDaRIVM
[11] https://www.youtube.com/watch?v=8EuRUb3L7X0
[12] https://www.youtube.com/watch?v=gw7J5Bvk68c