Garmin express not finding device

1. Check your USB connection:
- Ensure you're using a high-quality USB data cable, preferably a Garmin-branded one[1][3].
- Try connecting your device to different USB ports on your computer[1][3][4].

2. Update Garmin Express:
- Make sure you have the latest version of Garmin Express installed[2][3].
- Open Garmin Express, go to Settings > About, and click "Check for Updates"[3].

3. Restart your computer and Garmin Express:
- Unplug your device from the computer[3].
- Force quit Garmin Express using Task Manager[3].
- Restart your computer[3].
- After restarting, open Garmin Express and try connecting your device again[3].

4. Reinstall Garmin Express:
- If the above steps don't work, try uninstalling Garmin Express completely[3].
- Download and install the latest version from the official Garmin website[3].

5. Check device compatibility:
- Ensure your Garmin device is compatible with your operating system version[4].

6. Verify Windows settings:
- On Windows, check your Internet Options and LAN Settings to ensure they're not blocking the connection[5].

If these steps don't resolve the issue, it's possible there might be a permissions problem or a compatibility issue with your specific operating system version[4]. In such cases, contacting Garmin support directly may be necessary for further assistance.

Remember, if your device works on another computer (e.g., a Windows 10 machine), it suggests the problem might be specific to your current computer's configuration or operating system[4].