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How can I troubleshoot Face ID not working on iOS 18


If you're experiencing issues with Face ID not working after updating to iOS 18, there are several troubleshooting steps you can take to resolve the problem. Here’s a structured approach to help you get Face ID functioning again.

Common Causes

Face ID issues can arise from various factors, including:
- Software Bugs: New updates may introduce bugs that interfere with Face ID functionality.
- Settings Reset: Updates might reset certain settings that affect Face ID.
- Hardware Glitches: Rarely, hardware issues may coincide with software updates.

Troubleshooting Steps

1. Clean the Front Camera Lens
- Use a microfiber cloth to gently wipe the front camera lens. Minor obstructions can prevent Face ID from working properly.
- After cleaning, go to Settings > Face ID & Passcode and tap Reset Face ID to set it up again[1].

2. Force Restart Your iPhone
- To force restart, press and quickly release the Volume Up button, then the Volume Down button, and hold the Side button until the Apple logo appears. This can resolve temporary glitches[1][4].

3. Turn Off Require Attention for Face ID
- Navigate to Settings > Face ID & Passcode and disable Require Attention for Face ID. This feature can sometimes interfere with recognition[1][3].

4. Check Screen Time Restrictions
- Go to Settings > Screen Time > Content & Privacy Restrictions and ensure that Face ID is allowed under Passcode & Face ID settings. Restrictions may inadvertently block Face ID functionality[4][5].

5. Update iOS
- Ensure your device is running the latest version of iOS 18. Go to Settings > General > Software Update to check for any available updates that might fix bugs affecting Face ID[1][4].

6. Use iSumsoft iOS Refixer
- If the above methods do not work, consider using iSumsoft iOS Refixer, which can fix various software issues without data loss:
1. Download and install iSumsoft iOS Refixer on your computer.
2. Connect your iPhone via USB and select the System Repair option.
3. Choose Standard Mode, download the firmware package, and click Repair[1].

Conclusion

By following these steps, you should be able to troubleshoot and resolve issues with Face ID after updating to iOS 18. Start with simpler solutions like cleaning the camera or restarting your device before moving on to more complex fixes like using repair software or checking system restrictions. If problems persist, contacting Apple Support may be necessary for further assistance[1][4].
Citations:
[1] https://www.redmondpie.com/face-id-not-working-after-ios-18-update-6-working-fixes/
[2] https://www.youtube.com/watch?v=prLWUyPJFxM
[3] https://www.youtube.com/watch?v=eAUPCXqhdpw
[4] https://www.macobserver.com/ios/face-id-not-working-ios/
[5] https://www.youtube.com/watch?v=P2VEeDB_rDU
[6] https://www.reiboot.com/iphone-tips/how-to-fix-face-id-not-available.html