If your Huawei Watch Ultimate and Strava aren't syncing, there are several steps you can take to troubleshoot and resolve the issue:
1. Ensure Stable Internet Connection: A weak or unstable internet connection is a common reason for syncing issues. Make sure your phone and Huawei Health app have a stable connection via Wi-Fi or mobile data. If the connection is poor, try moving closer to your router or switching to a different network[1].
2. Reauthorize the Connection: Sometimes, the connection between Huawei Health and Strava can become disrupted. To fix this, open the Huawei Health app, go to the 'Me' section, select 'Privacy Management,' revoke access to Strava, and reconnect by logging into your Strava account. This should refresh the link between the apps[1][8].
3. Update Apps: Ensure that both the Huawei Health app and Strava are updated to the latest versions. Outdated software can cause compatibility issues. Check for updates in the Google Play Store or Apple App Store, and restart your phone after updating[1][8].
4. Check Region Compatibility: The integration between Huawei Health and Strava is only available in select regions, including Europe, Latin America, Asia Pacific, and Africa. If you're not in one of these regions, you might need to create a Huawei ID for a supported region, such as Singapore[2][8].
5. Use Third-Party Apps: If native syncing doesn't work, consider using third-party apps like Health Sync. This app can transfer data from Huawei Health to Strava and may provide more comprehensive details[6].
6. Clear Cache and Data: Clearing the cache and data of the Huawei Health app can sometimes resolve syncing issues. Go to your phone's settings, find the Huawei Health app, and clear its cache and data[2].
7. Contact Support: If none of the above steps resolve the issue, contact Huawei or Strava support for further assistance. They may be able to provide additional troubleshooting steps or solutions specific to your situation[8][9].
Citations:
[1] https://www.youtube.com/watch?v=vV5TgIMG_NQ
[2] https://www.youtube.com/watch?v=qeL5rRkprzQ
[3] https://support.strava.com/hc/en-us/articles/216919037-Troubleshooting-Syncing
[4] https://www.youtube.com/watch?v=iVkL3kIgc9g
[5] https://news.ycombinator.com/item?id=32971085
[6] https://www.reddit.com/r/HuaweiWatchGT/comments/1aoa3p3/huawei_health_problem_with_strava/
[7] https://xdaforums.com/t/hacks-tricks-news-and-updates-for-wear-os-smartwatches-ticwatch-fossil-missfit-skagen-xiaomi-oppo-suunto.4233055/
[8] https://support.strava.com/hc/en-us/articles/15593563184781-Huawei-Health-and-Strava
[9] https://communityhub.strava.com/strava-features-chat-5/i-can-not-connect-huawei-health-app-with-strava-app-1096
[10] https://support.strava.com/hc/en-us/articles/216918967-Troubleshooting-GPS-Issues